n8Clarity ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.
1. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address, display name, and authentication credentials. If you sign in using Google Sign-In or Apple Sign-In, we receive your name and email address from those services.
- User Content: Information you voluntarily enter into the app, including journal entries, intentions, practice responses, quest progress, and life area ratings.
- Support Communications: If you contact us for support, we collect the information you provide in those communications.
Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including features used, screens viewed, session duration, and the dates and times of your visits.
- Device Information: We collect information about the device you use to access the Service, including device type, operating system, unique device identifiers, and mobile network information.
- Log Data: Our servers automatically record information when you access the Service, including your IP address, browser type, and referring pages.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Personalize your experience, including delivering content and practices relevant to your journey.
- Process and manage your account.
- Communicate with you, including sending service-related announcements and responding to support requests.
- Analyze usage patterns to improve the Service and develop new features.
- Detect, prevent, and address technical issues and security vulnerabilities.
- Comply with legal obligations.
3. Data Storage and Security
Your data is stored securely using Supabase, a cloud-hosted database platform. All data is encrypted at rest and in transit using industry-standard encryption protocols (TLS 1.2+). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to following industry best practices.
4. Third-Party Services
We use the following third-party services to operate and improve the Service:
- Supabase Auth: For user authentication and account management. Supabase processes your email address and authentication tokens.
- Google Sign-In: If you choose to sign in with Google, Google provides us with your name and email address in accordance with Google's Privacy Policy.
- Apple Sign-In: If you choose to sign in with Apple, Apple provides us with your name and email address (or a private relay email) in accordance with Apple's Privacy Policy.
- PostHog: We use PostHog for product analytics to understand how users interact with the Service. PostHog collects anonymized usage data, device information, and session data. This data is used solely to improve the Service and is not sold to third parties.
We do not sell, trade, or rent your personal information to third parties. We only share information with third-party service providers as necessary to operate the Service, and these providers are contractually obligated to protect your data.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain information to comply with legal obligations, resolve disputes, or enforce our agreements. Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely for analytical purposes.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data. You can also delete your account directly through the app settings.
- Export: You can request a portable copy of your data in a commonly used format.
- Objection: You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at privacy@n8clarity.com. We will respond to your request within 30 days.
7. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe that we may have collected information from a child under 13, please contact us at privacy@n8clarity.com.
8. Cookies and Tracking Technologies
The n8Clarity website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. The mobile app does not use cookies but may use device identifiers for analytics purposes as described in Section 4.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means prior to the changes becoming effective. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@n8clarity.com
Support: support@n8clarity.com